FAQ

How does MadBid work?
You start by buying a credit package. You can purchase between 115 to 4300 credits. 115 for as little as $19.99!! Let’s say that you purchase the most p...
Thu, 15 Mar, 2018 at 12:48 PM
How to contact Madbid
We strive to respond to all enquiries within 2 working days (Monday to Thursday). Please allow up to 5 working days as some enquiries are more complex than ...
Thu, 15 Mar, 2018 at 1:43 PM
MAX Auction Price
At Madbid we pride ourselves on innovation and being market leaders. With that in mind, we are introducing a new feature called “MAX Auction Price” Why ...
Thu, 15 Mar, 2018 at 12:54 PM
Can I get a refund?
Yes, you can!! Fully unused/unspent Paid credit packages can be refunded upon request.  It's important to remember, however, that USED/SPENT cred...
Thu, 15 Mar, 2018 at 12:56 PM
Have you forgotten your password?
This couldn't be easier. Please follow this link to reset your password:  For India: Click Here For other countries: Click Here If you chang...
Thu, 15 Mar, 2018 at 12:57 PM
What is Earned Discount?
Earned Discount is our WIN/WIN guarantee. If you don’t win the auction your bidding on, every penny/cent you spend will be returned to you in the form o...
Thu, 15 Mar, 2018 at 12:59 PM
Are you having trouble logging in?
If you're having trouble logging in, please try a different browser like Google Chrome or Mozilla Firefox.   If it still doesn't work, please tr...
Thu, 15 Mar, 2018 at 1:00 PM